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The breeze along Rotorua’s lakefront whispers a thousand captivating stories of those who were here before us. Our land and lakes have shaped us and inspired us. We are explorers and guardians of this place. In the sunshine Lake Rotorua is a spectacular light show; the clear blue sparkling waters ringed by their green bush-clad hills, with the bold beautiful Ngongotaha looking down over the idyllic red-roofed town, and the steam-clouds of geothermal wonderlands swaying like white feathers against the blue. Then as night falls, stars fill the skies, in an electric symphony of luminosity and if you listen carefully, you can hear the swans musical whisper across the misty water. This sanctuary is home to Black Swan where the stories of these colourful lands are shared in a setting of luxury. With unspoilt views of Lake Rotorua, you'll be thoroughly immersed in waterfront atmosphere.
Wow. Just wow. I have stayed at many fabulous hotels across the world, and this ranks with all the best of them! Tranquil setting. Private porch overlooking the lake and a 1920s garden. Well designed shower. Heated towel racks. Soft, comfy robe. Great bed. I love the small touches, like when the teddy bear is tucked into bed for the turn down service.
The Black Swan Hotel enjoys a wonderful lakeside location. The view of Lake Rotorua from our room was soothing and memorable. There are actually black swans to be seen regularly swimming in the lake which makes the experience that more special. The hotel is very well organized and maintained. The staff and service are excellent.
We stayed at many lovely hotels previously on our travels and also on our recent trip to New Zealand. Black Swan stood out amongst them not only due to the excellent accommodations with personal touches but also due to the excellent customer service, notable by manager Nicola. No task was too small for her to arrange and she ensured that we did not lift a finger at all times.
